Return Policy

We stand by the high quality of our products. All defective products may be returned within 30 days of invoice date for a replacement (if available) or refund.

Exchanges may be made for shipping errors by CONTINENTAL (i.e. wrong size or wrong product shipped). All merchandise must be returned within 30 days of your order's invoice date.

All orders are subject to a 20% restocking fee. If your order is returned to us because of refusal or undeliverability, your account will be charged the original shipping charges.

No refunds or exchanges are accepted for:

• Used merchandise

• Apparel that have been washed or worn

• Screen printed or embroidered merchandise

• Clearance items

To Return or exchange a product:

• All items must include original packaging and hang tags

• Product must be securely packed

• Include your CONTINENTAL receipt within the package

• Ship your return to the address below prepaid

It is best to use a carrier that can provide tracking details. You might consider insuring the return package/product, as well.

You may return the items to the address below:

• CONTINENTAL BAZAAR

• Attn: Returns

• 494 Monroe Avenue

• Rochester, NY 14607

For larger items or defective items (or if you have any questions about this process), please call 1-585-210-0315 to speak to a customer service representative. You can also visit our Contact Page to reach us via email.